Cancellation Policy
Cancellations will be handled on a case-by-case basis by emailing us, or by telephone at 587-222-0746.
To receive a refund or to cancel your camp, a written notice of cancellation is required 6 weeks before the start of your camp. We offer a 50% refund. Cancellations within 6 weeks of your camp start will not receive a refund, as costs are sunk at this stage.
Lead time is required to adjust our staffing appropriately when cancellations are made. If you are injured or ill, email as soon as possible.
Transfer:
If you are not able to attend, but have another skier of similar ability/goals who would like to take your place, we do offer registration transfers. Please call or email if you would like to do this.
No Show:
If you have not checked in on arrival day, or have not contacted our team regarding a late arrival, you will be deemed a "no show" and no refunds will apply.
No Snow Guarantee:
If Nomad Nordic Coaching has to cancel a camp for any reason (including weather, conditions or operational reasons), all registrations impacted will receive a full refund, less the processing fee. We will do our best to provide you with as much notice as possible should this occur. This will be done rarely, and only if we are not able to safely operate.
Cold Weather Policy:
The safety and well-being of our skiers and coaches is our top priority. We monitor weather and trail conditions closely and will make decisions based on temperature, wind chill, conditions, and the ability to safely operate the camp.
Weather Delays or Modifications: In some cases, extremely cold temperatures may require us to delay the start time, shorten a session, modify the planned activities, or adjust the location. We will make every effort to provide a safe and worthwhile skiing experience rather than cancel outright.
Individual Comfort: Skiers are responsible for arriving appropriately dressed and prepared for winter conditions. If you are uncomfortable skiing due to the cold, please contact us as soon as possible. Individual decisions not to attend because of cold weather will be treated as a regular cancellation and are subject to our cancellation policy.
Communication: We will provide as much notice as possible when weather-related changes are required. Because weather and conditions can change quickly, final decisions may sometimes need to be made close to the start of a session.
